Shipping / Delivery, Considered

What to Expect

A clear guide to every step of your order.

Most orders are prepared within 3 business days before shipment. During collection launches, holidays, or periods of exceptional demand, preparation may require additional time. If this occurs, we'll keep you informed.

We know some things are better anticipated than rushed. Each LANXI piece is chosen with intention, and we hope the time between discovery and arrival becomes part of the pleasure of finding something worth keeping.

Once dispatched, most orders arrive within 7–14 business days. Expedited shipping is not currently available.

LANXI currently ships to addresses within the United States only.

Estimated delivery dates are provided for planning purposes but cannot be guaranteed.

You'll receive a shipping confirmation email as soon as your order is on its way, including tracking information whenever available.

You can also visit our Track Order page at any time to view your shipment's latest status.

Please review your shipping information carefully before completing your purchase.

If you need to update your shipping address, contact us as soon as possible. While we'll always do our best to accommodate changes, they cannot be guaranteed once an order has entered fulfillment.

Occasionally, weather conditions, carrier disruptions, or seasonal shipping volumes may affect delivery times.

While these circumstances are outside our control, we'll gladly assist in monitoring your shipment and provide updates whenever possible.

If your package appears lost, arrives damaged, or there is an unexpected issue with delivery, please contact us promptly.

We'll work directly with the shipping carrier to investigate the shipment and determine the most appropriate resolution.

To help reduce unnecessary delays, some orders containing multiple pieces may arrive in separate shipments.

If this occurs, you'll receive tracking information for each package as it becomes available.